Alton Pumps
PUMP FAILURE GUIDE

Sewage pump not working — causes, risks and what to do next

A sewage pump that has stopped working entirely is a serious issue that can quickly lead to flooding, system failure and health risks. This guide explains why pumps fail, the dangers of delay, and when to call an engineer.

✔ Written by experienced pump engineers
✔ 120+ years combined engineering experience
✔ Emergency pump response available
PUMP FAILURE EXPERTISE

Professional sewage pump failure diagnosis

Engineer inspecting a failed sewage pump system Contact Us Today

When a sewage pump stops working, the cause is often electrical failure, mechanical seizure or severe blockage. Rapid diagnosis is critical to prevent flooding, contamination and costly system damage.

Electrical and mechanical failure diagnostics

Trusted pump engineers delivering safe, compliant and long-term pump solutions.


Domestic, commercial and critical systems

Trusted pump engineers delivering safe, compliant and long-term pump solutions.


Emergency breakdown response available

Trusted pump engineers delivering safe, compliant and long-term pump solutions.

COMMON CAUSES

Why sewage pumps stop working

Total pump failure is usually caused by electrical faults, mechanical breakdown or severe system blockage. Identifying the root cause early prevents flooding and further damage.

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01

Power supply failure

Loss of electrical supply, tripped breakers or blown fuses stop the pump operating.

02
🔥

Motor burnout

Overheating or prolonged overload can permanently damage the pump motor.

03
⚙️

Severe blockage

Wipes, solids and debris can completely jam the impeller.

04
💧

Water ingress

Moisture inside the motor or control panel causes electrical failure.

05
🛠️

Mechanical seizure

Bearing or shaft failure prevents the pump from turning.

06
📟

Control panel fault

Failed relays, timers or settings prevent the pump from starting.

07
⬆️

Float switch failure

Failed or jammed floats stop the pump from activating.

08

End-of-life pump

Worn components lead to sudden and complete failure.

ENGINEER INSIGHT

Why fast action matters

Prevents sewage flooding and contamination

Early intervention reduces risk, cost and long-term system damage.

Avoids secondary electrical damage

Early intervention reduces risk, cost and long-term system damage.

Reduces emergency repair costs

Early intervention reduces risk, cost and long-term system damage.

Protects the wider pump system

Early intervention reduces risk, cost and long-term system damage.

Sewage pump control panel fault diagnosis

Frequently asked questions

What should I do if my sewage pump stops working?

Isolate the system if safe and contact a qualified pump engineer immediately to prevent flooding.

Is a non-working sewage pump an emergency?

Yes. Complete pump failure can quickly lead to sewage backup and serious health risks.

Can a failed sewage pump be repaired?

In many cases yes, depending on the cause and age of the pump. An engineer can advise after inspection.

Related pump services

Sewage pump not working?

Our engineers provide urgent diagnosis and emergency repair to restore operation and prevent flooding.